Data Protection & Privacy

This policy explains how Jurassic Slots Casino (cheminstremi.quebec) collects, uses and protects personal data relating to visitors and registered players. By using the website, you acknowledge that you have read this policy.

Information Gathering

We collect and process the following categories of personal data:

Identity details, such as your name, date of birth and country of residence.
Contact details, such as your postal address, email address and telephone number.
Account details, such as your username, password and account preferences.
Verification documents, such as proof of identity, age and address, where we ask for them.
Payment and transaction information, such as deposits, withdrawals and the payment methods you use.
Activity information, such as your gameplay, bets, bonuses and account history.
Device and connection information, such as your network address, browser type, device type and the pages you visit.
Correspondence, such as messages you send to our support team.

We collect this data directly from you, through your use of the website, and from the information generated by your account activity.

Use of Information

We process personal data only for purposes connected with providing and managing our services, including:

creating and managing your account;
verifying your identity and confirming that you are of legal age to play;
processing deposits, withdrawals and other transactions;
providing customer support and replying to your enquiries;
detecting, preventing and investigating fraud, abuse and other unlawful activity;
supporting responsible play and honouring any limits or exclusions you request;
meeting our legal and regulatory obligations;
maintaining, testing and improving the website and its services;
sending you service notices and, where you have agreed, information about offers.

We do not sell your personal data. We share it only with service providers who help us operate the website, with professional advisers, and with public bodies where the law requires or permits us to do so. Where we do so, we limit the data shared to what is necessary for the purpose.

Data Protection

We apply technical and organisational measures intended to protect personal data against loss, misuse, unauthorised access, disclosure and alteration. These measures include:

encryption of data sent between your device and the website;
secure storage of personal data and protection of account passwords;
access to personal data restricted to authorised persons who need it for their work;
confidentiality obligations for staff and service providers who handle personal data;
regular review of our security arrangements and procedures.

No method of transmission or storage is entirely secure, so we cannot guarantee absolute security. You can help protect your account by choosing a strong password, keeping it confidential and telling us promptly if you suspect unauthorised use of your account.

We keep personal data only for as long as it is needed for the purposes described in this policy or as the law requires.

Your Rights

Subject to applicable law, you have the following rights regarding your personal data:

the right of access: to ask whether we hold personal data about you and to receive a copy of it;
the right to rectification: to ask us to correct data that is inaccurate or incomplete;
the right to erasure: to ask us to delete your data where we no longer have a valid reason to keep it;
the right to portability: to ask for the data you provided to us in a structured, commonly used format, and to have it passed to another provider where possible;
the right to object to or restrict certain uses of your data, and to withdraw any consent you have given.

To exercise any of these rights, please write to us at the address shown below. We may ask you to confirm your identity before we act on a request. In some cases we may be unable to meet a request in full, for example where the law requires us to keep certain records. If so, we will explain the reason.

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